SHIPPING & RETURNS

Shipping Policy

This Policy refers to how we process orders placed through our channels (the website- this site, or pages and online links). By using said above methods for the purposes of ordering goods from Perfume Island, you agree to be bound by the provisions of this Policy.
Please note that all orders placed on any channel will be shipped by Perfume Island through the services of Perfume Island’s selected shipping partner/s. There is no option for customers to select their own shipping providers.
Upon successfully placing your order, a confirmation will be sent to your registered e-mail address and / or via SMS to your specified mobile number. By placing an order on this Site, you, the user, agree to such forms of communication. The order confirmation will include your order details, invoice amount and the order number. This is not an acceptance of your order, it is an acknowledgement that we have received your order. A dispatch notice / shipping confirmation will be sent to confirm that your order has been processed for shipment. You may be contacted prior to shipping to confirm your order details and / or for any clarification regarding your order.
We target for all UAE deliveries to take within 1 to 2 business days, provided the order is placed and confirmed. All deliveries within the UAE will not be subject to customs charges or taxes. Orders placed on Thursdays, Fridays and UAE public holidays will be processed on the next working day.